Order Promising is sedApta's module for managing customer order fulfilment — ensuring every order is allocated fairly and accurately against available capacity.
Order Promising
Order promising software — finite capacity order scheduling | sedApta
Optimize inventory management by calculating the right levels of stock and availability in the matter of demand
When a customer asks when their order will be ready, the answer needs to be accurate — not optimistic. Order Promising gives your sales and customer service teams a real-time picture of available stock, production capacity, and distribution constraints, so every delivery date you commit to is one you can actually meet.
Main features of finite capacity dating
- Proposes customer order delivery dates, analyzing warehouse availability and the master production schedule
- Logically partitions warehouse availability, using service lanes and avoiding product uptake between different customer orders
- Configures sort and allocation rules at any aggregation level (e.g. sales channel, customer, family or item)
- Manages shortage situations by using a scalable library of fair share policies
- Forces proposed date, coverage composition and executes manual allocation and de-allocation
- Simulates different business scenarios and assesses them through a set of standard configurable KPIs
What Order Promising does for your business
Using a tool like the Order Promising module brings a long list of benefits to the company:
- Service level improvement
- Stock level control and reduction
- Inventory cost reduction
- Standard rules for order fulfilment
- Sales force rationalization
- Transportation rationalization
Customer Orders Fulfilment
characterized by service-level assignment criteria and heuristics that verify inventory availability and production plans in the processing, production and supply stages.Heuristics Management
Supports the formation and definition of different sorting rules, including required delivery date, status, priority, any penalties and transportation constraints.
Interactive Forcing
Through an advanced and assisted GUI platform, allows manual order fulfilment (partial, split or total), and action on process allocation outcomes.
See how sedApta Suite's operational intelligence helps sales and customer service teams commit to delivery dates they can actually keep.
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About supply chain planning
Value creation across the planning horizon
Accurate demand management gives manufacturers better visibility of what customers will need and when — reducing the stock imbalances and reactive purchasing that come from getting the forecast wrong. Find out how sedApta Suite helps planning teams improve forecast accuracy and reduce the cost of demand uncertainty.